FAQ’s

A V-Link includes a transmitter unit, and an AP (access point)unit and all hardware needed to install the equipment: Such As PoE injector kits for power & data, mounting solutions, and integrated antennas for point to point wireless connections.

No. The hardware comes factory programmed based on information provided to CDM during production.

The range for the Viper products is 10 miles LOS for streaming video, and up to 20 miles LOS for data. Yes. The equipment is designed for LOS operation.

Depending on the situation the radios could over drive each other causing a loss of bandwidth. Consult with CDM for specific cases.

Yes. The radios can be programmed to a lower sensitivity setting by CDM or the installer. Consult with the factory Technical Services Department.

No. The 5.8 GHz radios are in the unlicensed ISM band and comply with the FCC under part 15 regulations and therefore require no license.

The 4200 series equipment come with factory installed integrated directional antennas. Other antennas are available for the 5000 & 6000 series Viper products. Depending on the installation, either Omni-directional, sector or directional antennas are generally used. Please consult with Technical Services for further assistance.

The antenna kits come with a standard 5ft LMR-200 cable. Longer cables may be used but signal loss becomes an issue on long runs and a different cable type such as LMR-400 may be required.

Up to 328ft of CAT 5 Ethernet cable can be used for 48 Vdc PoE to power the equipment.

When utilizing the integrated PoE controllers you can install the cameras up to 100ft away from the Viper product using CAT 5 Ethernet cable.

A repeater is used in Non Line of Sight (NLOS) situations. It routes the signal from one device around obstacles to the intended receiver.

Refer to the quick start guide provided with the equipment or follow the steps provided in the user manual. Technical Services is also available to assist you with your needs.

Username is ‘admin’ and there is no password (just hit the enter key). A password can be entered using the ‘password’ utility along the left side of the user interface window.

If the password is lost there is no way to recover it. The configuration will have to be manually reset utilizing the board mounted micro switch labeled reset.

Step 1: Disconnect the DC Power Lead
Step 2: Depress the micro-switch and hold it down.
Step 3: Reconnect the 12VDC Power Lead to the Jack.
Step 4: Keep holding the reset switch until the LED’s along the front of the board begin to flash regularly. Once this happens release the micro-switch. The board will reboot without a configuration.
Step 5: Open Winbox and scan for the device using the […] button at the end of the connect to line. It should appear with an IP Address of 192.168.88.1 .
Step 6: Click on the MAC Address Column
Step 7: Click on Connect.
Step 8: Locate the Files button on the main menu and click it.
Step 9: Locate the Factory.backup file and highlight it.
Step 10: Click on Restore

The router will reboot and will now have the same settings as when it was first programmed at the factory.
Alternatively the hardware can be sent back to the manufacturer to be reprogrammed after completing the Return Materials Authorization request form and receiving an RMA #.

You can access the Viper device locally by using a computer, that has the WinBox utility installed, and plugging it into one of the Ethernet ports on the outside of the unit.

Yes. Additional devices are very easy to install. Consult with Technical Services in order to have it properly programmed and then simply install it and use the necessary cameras etc as normal.

Not usually, but it depends on the network layout and the IP devices being used. In extreme situations an additional AP unit may be required. Consult with Technical Services for assistance with unique network layout considerations.

Yes. The AP devices (Access Points) can receive signals from multiple transmitters at one time. This is referred to as a ‘point to multipoint’ network.